Frequently Asked Questions

How can I apply for a training program?

You can easily submit your application by completing the Online Application Form available on our website.

Are the training programs held online or in person?

The delivery method varies depending on the program. Each training page specifies whether the program will be conducted online, on-site, or in a hybrid format.

Will I receive a certificate upon completion?

Yes. Participants who successfully complete the program will receive an Istanbul Aydın University-approved Certificate of Participation or Certificate of Achievement, depending on the nature of the training.

Are the certificates available on e-Devlet?

Yes. Certificates issued upon successful completion of the training can be viewed through the e-Devlet system. Please refer to the relevant training page for detailed information.

How can I pay the training fee?

Payments can be made via bank transfer (EFT) or credit card.

Is installment payment available for online payments?

Yes. Bonus credit cards are eligible for up to 5 interest-free installments for online payments.

I received the message “Payment Successful.” Is my registration complete?

Yes. If you see the “Payment Successful” message, your pre-registration has been successfully completed. Your registration details are received by our team, and after the necessary checks, we will contact you with further information regarding the process.

Can I receive a refund if I am unable to attend the training?

Yes. You may request a refund up to one day before the training start date. Unfortunately, cancellation and refund requests submitted after this period cannot be processed. Please contact us for further information.

Can the training dates change?

Yes. Training dates may be changed if the minimum number of participants is not reached or due to unavoidable circumstances. In such cases, all registered participants will be informed.

Where can I find information about the instructors?

As our instructors may change depending on their availability and schedules, their names are not included in every training program description.

When does registration close?

Registration remains open until all available seats are filled or until the training start date, whichever comes first.

Who can attend the training programs?

Eligibility requirements vary depending on the program. Any prerequisites are clearly stated on the relevant training page.

When will I be able to access my certificate?

After the training has been completed and the necessary administrative procedures have been finalized, certificates will be issued to participants or shared digitally.

How can I contact you if I have any questions?

You can contact us by filling out the Contact Form on our website, calling our phone numbers, or reaching us via our WhatsApp Support Line.

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